Insurance
Supporting the advancement and transformation of the insurance business, from concept to implementation.
The insurance industry is undergoing a major transformation due to diversifying customer needs, advancements in data utilization, and increasingly sophisticated regulatory compliance.
Practical solutions are required, including product and service reviews, operational efficiency improvements, and enhanced risk management.
Atlas Technologies provides comprehensive support, from concept to implementation, for themes such as data utilization, business process reform, system implementation, and security compliance.
By immersing ourselves in the field and seeing projects through to completion, we realize the transformation of the insurance business.
Key Issues
Issues
-
Enhanced Products and Services Through Data Utilization
The use of customer data and external data is required to enhance product design and risk assessment. However, developing data infrastructure and utilization processes remains a challenge.
-
Improved Efficiency and Sophistication of Insurance Operations
Operations such as contract management, maintenance, and claims payment remain complex, and many areas still rely on human intervention. Review and streamlining of business processes are required.
-
Legacy System Renewal and Ensuring Flexibility
The constraints of existing systems are increasingly making it difficult to develop new services and integrate with external parties. Redesigning the system infrastructure with a view to the future is required.
-
Enhanced Risk Management and Regulatory Compliance
In addition to complying with various regulations and strengthening internal controls, addressing data privacy and cyber risks is also crucial. Balancing risk management and business growth is a challenge.
-
Transformation of Customer Touchpoints and CX Improvement
The expansion of digital channels is changing the way customers interact. Service design and channel strategies that improve the customer experience are required.
プロジェクト事例
Cases
-
大手保険会社
サイバーセキュリティ管理態勢内部監査支援
金融庁の「サイバーセキュリティガイドライン」への準拠状況について、サイバーセキュリティ対応態勢、ランサムウェア攻撃対策、資産管理・脆弱性対策、外部委託先管理、BCP/SPCを主な監査対象として行う内部監査を支援。
-
大手生命保険会社
設計・申込システムの全面刷新に向けた超上流支援
既存の設計・申込システムの全面刷新が経営課題となっていた同社。各ステークホルダー（ビジネス部門・IT部門）のハブとなり、レガシー化した業務プロセスの抜本的な見直し、およびビジネス戦略に直結した業務機能の定義・整理（グランドデザイン策定）を推進。高度な業務知見と顧客との強固な信頼ネットワークを背景に、コンサルティングの立場から直接指名を受け、新規の戦略的プロジェクトとして超上流フェーズをリード。